Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

Summary:

The primary goal of our Director, Sales Enablement - POS is to help the business' sales team sell more effectively and efficiently in today's increasingly competitive market. A Director of Sales Enablement supports the sales team through a combination of multiple sales functions. They will serve as the SME who helps sales gather insights, product requirements and identify value-added services that may benefit the end partner, customer, or merchant. The sales enablement manager will be required to track sales metrics, KPIs and will share responsibility against sales targets for the products they help enable.

Functions:

• The Director of Sales Enablement will be responsible for working with BU product & leadership teams to identify market needs and opportunities that feed into the definition of a GTM/Business unit strategy that will drive the product, marketing and sales enablement strategy and roadmap.

• The role holder will manage, report on and will be jointly accountable with the BUs and corporate functions for delivery to a set of financial and non financial KPIs.

• Evangelize the Sales Enablement function by determining and communicating success metrics for each program and communicate cross-functionally.

• Assist in launching new enablement tools and technologies.

• Assist in creation of sales incentives which celebrate the best, and incorporate both internal and channel sales programs.

• Translate Sales performance needs into effective Enablement solutions.

• Support the evaluation and optimization of processes within the Sales Organization.

• Not an exhaustive list; other duties as assigned

Skills:

• Program Management: able to prioritize, scope, plan, and execute to move multiple programs forward in a fast-paced environment.

• Sales Training: working knowledge of how salespeople communicate, learn, and perform. Translates performance needs into enablement solutions that measurably impact the short-term goal attainment of the company.

• Technical Fluency: comfortable learning and working with new tools and systems; able to work with subject matter experts to simplify and communicate technical content.

• Influence: influences effectively without authority. Ability to overcome objections and communicate the vision for processes that benefit the organization as a whole.

• Results Orientation: strong drive to achieve goals and make an impact on the business; takes a proactive approach to problem solving. Determines how to use resources to achieve results.

• Sales Acumen: understanding of the sales process and what it takes to be successful

What you will do:

Market Discovery/Analysis & Proposition Development

• Working with the business units:

  • Understand the competitive landscape in detail, and articulate how Global Payments wholesale solutions can differentiate and be the market leader

  • Understand our GTM propositions for our wholesale solutions

  • Help shape Global Payments wholesale product roadmap by surfacing needs based on insights/learnings from partners, customers, and sales

Commercialization & Operational Readiness

• Working with Global Product, Corporate Marketing, other corporate functions and the business units:

  • Help commercialize and drive the plan for existing and new product features delivered as part of the product roadmap

  • Ensure consistent commercials, collateral and other merchant facing content

  • Ensure there is an operational readiness plan and drive delivery of any uplift required for the product

  • Identify ongoing enhancements required to in market propositions and products and ensure this feedback drives future roadmaps

  • Tracking and logging financial metrics to measure the success of the overall proposition and specific elements of the proposition. Performance against these metrics will drive future investment decisions.

Preferred qualifications:

• Demonstrated track record of developing and delivering programs which measurably improve sales productivity and performance

• Ability to oversee multiple projects and initiatives concurrently

• Excellent critical thinking skills; able to break down problems into concrete, manageable components and think through optimal solutions

• Payment industry knowledge or background is preferred

• Excellent communication and presentation skills and tools associated to do so

• Min 6 years of experience in a sales enablement, sales or sales operations

• Bachelor's Degree in a related field of study or relevant experience

• Self-motivated with a proven track record of delivering success while operating within a team environment

• A team player capable of high performance and flexibility

Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.